How does projection bias affect product roadmaps?
Teams design for current user needs and assume those needs will persist, missing shifts in user behavior as markets and technology evolve.
Cognitive Biases
The tendency to overestimate the degree to which future preferences and feelings will resemble current ones.
Projection bias leads to poor long-term planning because people project their current emotional state, preferences, and needs onto future situations.
Am I planning for how I will feel later, or just for how I feel right now?
A founder excited about a new market opportunity signs a three-year lease on expensive office space, not accounting for how priorities and headcount may shift.
Teams design for current user needs and assume those needs will persist, missing shifts in user behavior as markets and technology evolve.
They are related. Projection bias is about projecting onto your future self. Empathy gap is about failing to account for how emotions change decisions more broadly.
We misjudge how emotions change our own and others' decisions.
We overestimate the odds of good outcomes for ourselves.
We underestimate time, cost, and complexity.